Privacy Policy
1. Privacy commitment
The actyouththeatre.co.uk website is owned and operated by ACT Youth Theatre. We are committed to safeguarding your privacy online and to this end have developed the following Privacy Policy to deal with issues which may concern you. Please read the Privacy Policy to understand how your personal information will be treated. This policy may change from time to time so please check it periodically. It was last updated on 22 May 2018.
2. Personal Information
2.1 The details which you provide about yourself and any information which identifies you such as your name, address, email address, telephone number, country of residence and credit and debit card details ("Personal Information") will only be retained by us if you fill in this information on our welcome pack, provide this information when using one of the services available on our website, such as contacting us through email or when purchasing tickets. Personal Information will be held on our system and used for operational purposes such as the processing of bookings and orders in connection with our on-line ticket and for mailing list subscriptions.
The Personal Information you supply when you join one of our e-mail lists will be used by the ACT Youth Theatre to keep you up-to-date with events and activities organised by the ACT Youth Theatre. When purchasing tickets or receive newsletters you are given the opportunity to opt in to receiving news and information from ACT Youth Theatre. ACT Youth Theatre will never pass on your Personal Information for marketing purposes. Each e-mail we send you offers you the opportunity to amend these preferences, or you can ask us to do this, by e-mailing info@acttheatre.co.uk
2.2 If you would like to revise the information provided to us at any time, or feel what we currently have on record is incorrect, you may update the information by e-mailing info@acttheatre.co.uk or calling us on 07582022047
2.3 We may from time to time ask you for further information in order to update our records or for particular purposes. We will always tell you how we will use any further information received from you. From time to time we will need to send you our website and service announcement updates.
2.4 You have the right to obtain from us an electronic or paper copy of all Personal Information concerning yourself by e-mailing info@acttheatre.co.uk or writing to ACT Youth Theatre, 16 Greengarth, Carlisle,CA2 4PW. If you decide not to use our services any further and notify us either in writing or by email as mentioned above, we shall destroy any retained Personal Information.
3. Log files
3.1 Every time someone visits our web site a log file is generated on our computer.
3.2 The log file records the time and date of your visit, the files that were requested, your IP (Internet Protocol) address, the referrer URL (if provided) and the browser version. We collect this information to help us diagnose problems and administer our systems and to audit the geographical make-up of users and how they have arrived at our site; that is, from what other sites have visitors arrived - this information being obtained from the referrer URL.
3.3 We do not normally link IP addresses to anything personally identifiable, which means that you remain anonymous even though we include your IP address in our aggregate information. However, we can and will attempt to use IP addresses to identify a user when we feel it is necessary to enforce compliance with our terms and conditions, or to protect our services and other users.
4. Cookie Policy
Cookies are small pieces of information that are stored by your browser on your computer's hard drive. They make it possible for us to provide our online ticketing service and track visitor statistics, such as returning visitors.
These cookies are used to collect information about how visitors use our site. The cookies collect information in an anonymous form, so we don't know who is using our site. We use the information on how people use our website to compile reports and to help us improve the site.
We also use cookies to manage the shopping baskets on our ticketing pages . The cookies used for these functions are temporary cookies that are removed once the transaction has been completed or you log out. It is not possible to purchase anything on our website without accepting these cookies.
For more information on cookies, please visit: aboutcookies.org or Wikipedia.org
Please note that we are not responsible for information available on these websites.
5. Use and disclosure of Personal Information
5.1 If you contact us we reserve the right to keep a record of that correspondence and incorporate the information it contains into our database
5.2 If we are required by law or requested by the police or a regulatory or government authority investigating potentially illegal activities to provide information concerning your activities whilst using the network we shall do so. We may also disclose Personal Information to appropriate third parties to assist in anti-fraud checks and investigations.
6. How we protect information
6.1 We take every precaution to protect your information. To this end all Personal Information stored by us is kept on a server in a secure environment. Save as agreed by you for marketing purposes, only employees and approved contractors/developers we may appoint from time to time, and who need the information to perform a specific job, are granted access to personally identifiable information.
6.2 Regular security reviews are held by us to ensure that the site remains safe and secure for your protection
7. Users Under 18
If you are under 18, please ensure that you obtain your parent/guardian's consent beforehand whenever you provide Personal Information to the website. Users without such consent are not allowed to provide us with Personal Information
Copyright
All images on ACT Youth Theatre are copyright ACT Youth Theatre, unless otherwise stated. Where images have been provided by or are copyrighted to other individuals or organisations, this should be clearly stated on the website. Artists’ copyright lasts throughout their lifetimes and for 70 years from the date of death. When displaying artwork images, we have made every effort not to infringe copyright, and only to display works in copyright if we have permission from artists or their estates. If we have made a mistake, please tell us and we will remove the image(s) from the site immediately.
